3 Replies Latest reply on Sep 22, 2016 9:28 AM by Rachel Bryan

    Do back and forth emails between sales and prospects count towards communication limits?

    Rachel Bryan

      Our sales people often will have many back and forth emails with prospects in order to schedule meetings, or answer questions.   If this occurs, will the back and forth emails count towards communication limits, or just the first email that initiated the conversation?

       

      Thanks!