25 Replies Latest reply on Sep 27, 2016 12:50 AM by Matthew Varone

    Date not populating on alert

    Matthew Varone

      Hi all,

       

      Probably a simple omission on my part, although would appreciate some help.

       

      I have a date field on a form that is then used as a token in an alert. For some reason when the alert is received the date is blank.

       

      If I inspect the lead record the date has been populated. Additionally if I send a test email with the lead populated the date comes through as expected.

       

      I have added a wait step in case the alert was being sent before the record could be populated albeit to no avail. 

       

      Thanks in advance