AnsweredAssumed Answered

Reset Webex Integration

Question asked by 50871 on Apr 10, 2014
Latest reply on Apr 11, 2014 by 50871
I recently set up a webinar event in Marketo, and my co-worker did the setup on the Webex side. We received several registrants before I set up the event under Event Partner. Now, a message appears: "The webinar settings can not be modified once there are members in the event." I was told there is a workaround for this, but I cannot find any information in the Community or in the User Guide (http://pages2.marketo.com/rs/marketob2/images/Marketo-WebEx-Adapter-User-Guide.pdf) to assist. I understand that the order of creation is (1) Create Webex event; (2) Create Marketo event; and (3) Integrate the events. These may not have been created in the correct order. What is the best way to integrate Marketo and Webex after there are members already associated with the event, and if the Marketo event was created first? Should I create a new event?
  

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