Leads not captured in Smart Lists

Anonymous
Not applicable

Leads not captured in Smart Lists

Hi,

I've created a smart list to capture leads information who's filled out a form. I tested this on my Staging Workspace and it's capturing the data.

So, here comes the problem. I cloned this program to a Live Workspace - tested it again, it's not capturing anything. Even the results for Smart Campaigns aren't showing anything (it showed in the Staging Workspace).

I can't figure out what when wrong.

Tags (1)
2 REPLIES 2
Jessica_Kao3
Level 10 - Champion Alumni

Re: Leads not captured in Smart Lists

If you pushed the website to a live page, check the smart list of the program.  Is their a constraint on filled out form on webpage?  It might be referencing the staging webpage and not the live web page. 

Dory_Viscoglio
Level 10

Re: Leads not captured in Smart Lists

Can you send screenshots? Hard to diagnose without being able to see what you're filtering on.