AnsweredAssumed Answered

Salesforce synch error

Question asked by Chris Willis on Jun 2, 2014
Latest reply on Aug 27, 2014 by 22612
I received the following notification in my instance this morning.  Recommendations as to where to troubleshoot?

          Salesforce Sync Error


Why: Marketo is unable to add leads to one or more Salesforce campaigns. 

Error details: Failed: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: insufficient access rights on cross-reference id 

What to do now? 
Contact your Salesforce admin for further troubleshooting. 

Outcomes