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Error synching to SFDC - "the record is filtered in sfdc"

Question asked by Robb Barrett Expert on Sep 14, 2016
Latest reply on Jun 9, 2018 by Grégoire Michel

I'm working in my UAT instance, trying to get some synching of data.  I filled out a form and it was able to synch and populate SFDC but on subsequent form fills using the same email address I get an error of "the record is filtered in sfdc." I don't understand this error - can anyone help me identify the issue?