2 Replies Latest reply on Nov 2, 2017 8:46 AM by Emilia Janczak

    Template Not Updating Email

    Jenn DiMaria

      I've made changes to an email template, but those changes aren't being reflected in the email. I know they are connected because any changes to the template force me to approve a draft for the email. Additionally, I have approved the draft when sending.


      When I download the HTML for the email, the code is from an earlier version of the template, and not my approved version.


      Any ideas? Worst case scenario, I can copy + paste the updated HTML into the email itself, but I'd very much prefer not to do that in case it disconnects from the template altogether.