2 Replies Latest reply on Sep 8, 2016 11:46 AM by Ronen Wasserman

    Email Programs

    Ronen Wasserman

      Hi all,

      Is an e-mail program is used for one email delivery only?

      What happens if I need to resend it? Do I need to open a new email program?

       

      Thanks,

      Ronen

        • Re: Email Programs
          Josh Hill

          Are you using Email Send or Email Default?

           

          Email Send should be used once. If you need to re-send, clone it and make sure you edit the smart list.

           

          Email Default - flows can be re-used if you set the Qualification Rules to Every Time or another value. BUT, i highly recommend to clone the flow and update the smart list so you can back track issues better.

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