2 Replies Latest reply on Sep 8, 2016 6:02 AM by Grégoire Michel

    Email Performance report vs Smart List for delivered emails

    Kenway Du

      Hey all,

       

      Does anyone know the difference in how an Email Performance reports counts email sends vs how a smart list counts emails received?

       

      I have an Email Performance report that shows 102 Sent. Is it safe to assume that this means Marketo sent said email to 102 people?

       

      I then pulled a smart list with the filter "Was Sent Email" with said email and it resulted in 109 people.

       

      The date setup/filters are the same in both methods. Would anyone be able to help me understand the discrepancy?

       

      Thanks!