2 Replies Latest reply on Sep 8, 2016 6:02 AM by Grégoire Michel

    Email Performance report vs Smart List for delivered emails

      Hey all,

       

      Does anyone know the difference in how an Email Performance reports counts email sends vs how a smart list counts emails received?

       

      I have an Email Performance report that shows 102 Sent. Is it safe to assume that this means Marketo sent said email to 102 people?

       

      I then pulled a smart list with the filter "Was Sent Email" with said email and it resulted in 109 people.

       

      The date setup/filters are the same in both methods. Would anyone be able to help me understand the discrepancy?

       

      Thanks!