1 Reply Latest reply on Sep 2, 2016 11:19 PM by Sanford Whiteman

    Updating or cancelling event invitation (ICS file)

    Adriel Briscoe

      We are building a custom meeting booking system into Salesforce and are hoping to send the event/calendar invitations through Marketo. This includes any updates (like changing the date/time) or cancelling the meeting altogether.

       

      If the ICS invitation system built into Marketo does not allow events to be updated (using the UID value), I am wondering if it is possible to build the ICS file into a Marketo email another way (like building a custom email outside of Marketo that includes the ICS info, and sending that email through Marketo like with the MSI gmail plugin).

       

      More info on updating ICS files here:

      Calendar (iCal) .ics format - Ask Different