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Updating or cancelling event invitation (ICS file)

Question asked by Adriel Briscoe on Sep 2, 2016
Latest reply on Sep 2, 2016 by Sanford Whiteman

We are building a custom meeting booking system into Salesforce and are hoping to send the event/calendar invitations through Marketo. This includes any updates (like changing the date/time) or cancelling the meeting altogether.

 

If the ICS invitation system built into Marketo does not allow events to be updated (using the UID value), I am wondering if it is possible to build the ICS file into a Marketo email another way (like building a custom email outside of Marketo that includes the ICS info, and sending that email through Marketo like with the MSI gmail plugin).

 

More info on updating ICS files here:

Calendar (iCal) .ics format - Ask Different

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