3 Replies Latest reply on Sep 2, 2016 9:53 AM by Jamie Lewis

    Wait steps within engagement program casts

    Will Thomas

      We're building an engagement path right now and would like for it to cast out at appropriate times for where in the world leads live.  We already have a field defining this, but I'm curious about how wait steps will work with an engagement program cast.  If I set the engagement program to cast at say Midnight EDT, and then have a flow that looks like this:

       

      Step 1 - If region is APAC, Send email

      Step 2 - Wait 4 hours

      Step 3 - If region is EMEA, Send email

      Step 4 - Wait 4 hours

      Step 5 - If region is NA/LATAM, Send email

       

      Will this work as intended?  The other way I could imagine doing this is by having three parallel streams with the same casts in them set to send out four hours apart and have transition rules based on region changing.