9 Replies Latest reply on Sep 13, 2016 11:09 AM by Danni Holleran

    cc'ing in Marketo using alerts

    Danni Holleran

      To overcome the lack of cc'ing functionality we are using an alert to send a dupe to our sales team. The email (and dupe copy for sales) content contains a number of {{my.tokens}} the setup is like this:

       

      We created two versions of the email (1.) Sales copy (2.) Alert copy - however, the alert copy is not populating the {{my.tokens}} data.

       

      Can anyone spot what might be the issue? Can alerts populate {{my.tokens}}??

       

       

      Any help or insight is very much appreciated!

      Danni