4 Replies Latest reply on Aug 30, 2016 5:39 AM by Lauren Beth

    Tokens

    Elizabeth Bonin

      How many tokens can you use in an email? The drop down only goes to 6 but can you use more?

        • Re: Tokens
          Lauren Beth

          Hi Elizabeth - as many as you need.  Most of our emails are entirely based on tokens and look blank in the editor as a result.  Our drop down (I think we are talking about the same one in the email editor) definitely has way more than 6 tokens.  Try adding more tokens at the folder level perhaps?

            • Re: Tokens
              Elizabeth Bonin

              Hi Lauren,

               

              I'm not sure I understand what you mean by adding them at the folder level. I have a custom email that has 10 filler fields from a list I will be importing. However there are only 6 filler fields allowed in the email editor.

                • Re: Tokens
                  Jenn DiMaria

                  Do you have a screenshot? The number of tokens available for use in an email is/should be unlimited as long as they are defined somewhere in your instance. Are the fields you are importing already listed in Marketo?

                  • Re: Tokens
                    Lauren Beth

                    Hi Elizabeth - echoing Jenn below, I think we need to see a screenshot of what you are looking at.  There shouldn't be any limitations here.  At the program level - you'll see assets, setup and my tokens.  The tokens area is where you can create as many as you need for the content you are creating.