20 Replies Latest reply on Jan 18, 2018 2:24 PM by Cyndi Baez

    Marketing Suspended Cause not accessible in flow

    Geoff Krajeski

      I inherited a Smart Campaign where Marketing Suspended = True is being set for leads.

      I have an adjoining campaign that is setting a new Milestone with a status that they were suspended.

       

      However, I know there is a Marketing Suspended Cause field, but at the same time I am unable to add it to the flow of my original Smart Campaign.

       

       

       

      I've had a colleague on another instance confirm this inability to change the value of Marketing Suspended Cause?

       

      In addition I would like to know how, if possible, one can update this field!

      Are there automated processes that would update this field that are outside 'our' control?

       

      I wonder if the other "cause" fields behave the same...

       

      Thanks in advance!