1 Reply Latest reply on Aug 19, 2016 7:56 AM by Grégoire Michel

    Wait Step vs Trigger

    Kim Gandy

      As I'm sure many of you have experienced, I'm getting the "spinning wheel of death" more and more these days. After reading similar discussions in the community, I see many experts recommend avoiding wait steps and trigger campaigns to keep your system performing efficiently. However, many of my campaigns require actions take place on specific days (Examples: subscription expires in 24 hours, behavior lead score).

       

      Which is the lesser of two evils, trigger campaigns or batch campaigns with a wait step?