2 Replies Latest reply on Aug 18, 2016 5:52 PM by Geoff Krajeski

    Exhausted Lead Count in Engagement Streams

      Hello,

      I am going to try and explain this question the best I can. I am noticing something I feel would be a discrepancy in our exhausted leads count. It's my understanding that total exhausted lead count should equal (All Casts - Leads in Stream = Exhausted Leads). This is close within our third stream, but not our first or second stream.

       

      As an example within our first stream, I have a count of 1,272 leads associated with "All Casts", 156 leads associated with "Leads in Stream", but only 2 exhausted leads. Shouldn't there be 1,116?

       

      My question is where can I begin to look into why the exhausted lead count is the way it is?

       

      Let me know if any clarification is needed.