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Exhausted Lead Count in Engagement Streams

Question asked by 4aa0dd701e243e1b5794a82df1e87edba7b0fcd2 on Aug 18, 2016
Latest reply on Aug 18, 2016 by Geoff Krajeski


I am going to try and explain this question the best I can. I am noticing something I feel would be a discrepancy in our exhausted leads count. It's my understanding that total exhausted lead count should equal (All Casts - Leads in Stream = Exhausted Leads). This is close within our third stream, but not our first or second stream.


As an example within our first stream, I have a count of 1,272 leads associated with "All Casts", 156 leads associated with "Leads in Stream", but only 2 exhausted leads. Shouldn't there be 1,116?


My question is where can I begin to look into why the exhausted lead count is the way it is?


Let me know if any clarification is needed.