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set up a system wide rule where we specify that a record does not get an email

Question asked by 54657 on May 15, 2014
Latest reply on May 15, 2014 by Josh Hill
Is there a way to set up a system wide rule where we specify that a record does not get an email if they've opened one in the last 5 days?  This would only pertain to Marketing emails and not Operational emails.  Also, if put this rule in place, is there a way to bypass this rule in case we have an urgent emails we think should go out within the 5 days rule?

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