3 Replies Latest reply on Aug 10, 2016 1:36 PM by Todd Belebczuk(no longer there)

    Remove a specific lead from an engagement program stream

    Todd Belebczuk(no longer there)

      Hi,

       

      I currently have two engagement programs enabled. For each program, there is a specific landing page with a form. Once a lead fills out the form on the landing page, they are entered into a nurture stream and will receive a series of targeted email content over time.

       

      To my surprise, I actually had the same lead fill out both forms, so they are now in both programs. I don't want them to receive nurture emails from the second program since they have already received emails from the first and this would be too many touches. How can I remove this one lead from the stream in program 2, but keep them in the stream for program 1?