10 Replies Latest reply on Oct 23, 2018 1:09 PM by Hilary Wilczek

    Block email asset from syncing to SFDC?

    Crystal Macdougall


      Does anyone know if there is a way to stop an email asset that launches through a Marketo program from showing up in the history section of Sales Insight in SFDC?  Let's say for example a manager wanted to set up an automated process that follows up with all of their sales reps customers - they want to ask for a review of that reps customer service skills.  They don't want the email (or any responses) to be visible in SFDC.  I've noticed that email history syncs to Sales Insight regardless of whether the program itself is synced with Salesforce. Any ideas?  Thank you!