Has anyone been able to use lead ownership by queue in their smartlists? We have a few active lead queues that we want to have alerts triggered by different queue but I can't figure out how to pull based on queue. Anyone?
This is well documented here.
You can use Lead Owner Name IS EMPTY
Your Admin can assign names or do some workarounds.
You can post a value in a field like Queue Owner=X (this has to be done in SFDC).