AnsweredAssumed Answered

Wait step not triggering

Question asked by f5a1c390e59945e0a2ed1ed30159fc52ba7fdcd9 on Jul 27, 2016
Latest reply on Aug 1, 2016 by Dory Viscogliosi

Hi

 

I'm trying to set up a campaign where I send one email, wait 3 days and if that email remains unopened send another email, wait 5 days and if the first and second email remain unopen send third email.

 

I have tested and the second email is delivered but the third email does not trigger.

I have tried many variations to the flow to get it to trigger but have not been able to get it to send.

I can't identify where I'm going wrong.

 

Any advice would be appreciated.

Kellie

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