4 Replies Latest reply on Aug 1, 2016 6:22 AM by Dory Viscogliosi

    Wait step not triggering



      I'm trying to set up a campaign where I send one email, wait 3 days and if that email remains unopened send another email, wait 5 days and if the first and second email remain unopen send third email.


      I have tested and the second email is delivered but the third email does not trigger.

      I have tried many variations to the flow to get it to trigger but have not been able to get it to send.

      I can't identify where I'm going wrong.


      Any advice would be appreciated.


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