7 Replies Latest reply on Jul 27, 2016 9:45 AM by Katie DenHollander

    Create Task Smart Campaign Not Running

    Katie DenHollander

      Hi,

       

      I'm trying to test creating a task in Salesforce from Marketo, and when I run the campaign, I get no results even though my schedule tab says there is one person qualified to run through the campaign:

       

      Below are screenshots of my set up (sent by is not empty, I've just erased the name from the screenshot):

      Caseimage1.jpg

      (Owner is not empty, I've just erased it from the Screenshot)

      CaseImage2.jpg

       

      I realize this particular person is blocked from emails as indicated below, but since this campaign doesn't involve sending an email, that shouldn't matter because they still qualify for the campaign, right? I also tried this with another lead who was not blocked and had the same issue.

      CaseImage3.jpg

       

      Each time I select Run Once, and Run Now, my results tab stays empty.

      CaseImage4.jpg

       

      Any help would be greatly appreciated!