2 Replies Latest reply on Jul 27, 2016 8:39 AM by 1af3bc9f2915f4c6833bb20f7f67166b182ef988

    Creating a task to Salesforce to send an auto-response email

      Hi all,

       

      Has anyone tried using the subject "Send email request" in a task that then sends a specific auto-response email template to a qualified lead?

       

      I have been told that I need to include the recipient ID in the task description so it knows who to send the email to - but I cannot find a token for this? If I use the Salesforce ID token it fails and says this is invalid?

       

      i've attached a screen shot of the task flow step that I have tried - and has failed.

       

      Any help or guidance would be much appreciated!

       

      Carey