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How can my exhausted leads be greater than my current membership number?

Question asked by Samantha McCollough on Jul 26, 2016
Latest reply on Jul 26, 2016 by Kenny Elkington

I am analyzing all of our engagement programs and am wondering how/why the number of exhausted leads is greater than the number of current members. It's less than the historical number of members, but it doesn't make sense that it would count a lead as exhausted if they are no longer a member of the program.