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Custom Fields Not Syncing for SFDC Contacts

Question asked by Sean Hardaker on Jul 25, 2016
Latest reply on Jul 25, 2016 by Jim Thao

Hi

 

I have a working sync with SFDC for leads and contacts, however, I have 2 contact fields that I'm having trouble with.

 

Only the Leads are updating in salesforce. Other fields do update for the contact in salesforce but the following two do not. I have have mapped the fields from the lead to the contact in salesforce.

 

From MKTO Admin:

 

Stop Follow-Up Emails

CRM Field Map:

Stop_Follow_Up_Emails__c (SFDC Lead) -- sync OK

Stop_Follow_Up_Emails__c (SFDC Contact) -- doesn't work

 

Campaign Lead Follow Up

CRM Field Map:

Campaign_Lead_Follow_Up__c (SFDC Lead)  -- sync OK

Campaign_Lead_Follow_Up__c (SFDC Contact) -- doesn't sync

 

In SFDC I have mapped my lead fields to the corresponding contact fields.

 

Visibility and security are Visible and Editable respectively.

 

I'm not sure what else to try...

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