3 Replies Latest reply on Jul 22, 2016 9:16 AM by Dory Viscogliosi

    Does Changing Streams change Cadence from "Paused" to "Normal?"

    John McClellan



      I have an engagement program that pauses leads after a certain amount of time. There are variables at play that could have those contacts moved to a different stream in the same program. Since they are technically "paused" in the program, when you have a flow step to change the engagement stream, would they be automatically reset to "normal?" Or do I need to add a flow step for that to happen?



      One more question!


      - When using transition rules in engagement streams, does the lead the lead get "paused" from one stream when transitioning to another? Or does the lead just move?