3 Replies Latest reply on Jul 20, 2016 11:25 AM by Josh Hill

    Email Program - Members not showing

    Claire MARBACH

      Hello all,

       

      We are trying to launch a batch email campaign and are having issues with the smart list.

      It is set up with 3 criteria and advanced filters :

      (1. Member of smart list

      AND

      2. Language = English)

      OR

      3. Member of one of 2 other smart lists

       

      In the summary tab of the campaign, it show around 800 members (this is an expected number).

      However, the "members" tab says "0 members".

       

      Has anyone experienced this before? Do you know how to solve it?

       

      Thanks a lot.

      Claire