5 Replies Latest reply on Nov 17, 2016 2:01 PM by Dan Askin

    An hour to process an email?

    Dan Askin

      Getting fairly frustrated with the Marketo 'schedule' vs. send time. When we're trying align emails to, say press releases w/ fluid drop times, I simply cannot rely on Marketo to send the email within the 15-minute scheduling window. I understand that's not really how it works, but we can't always schedule 12 hours ahead, and, again, today, I find myself twiddling my thumbs as a materially better send time (in the aggregate) passes. Never had anywhere close to the issues with other ESPs, like Exact Target, where processing times were never an issue.

       

      Venting aside, does the community have any advice -- keeping in mind we often have to be fluid on timing? Maybe there isn't much we can do within our use case, but I would love to see this become a non-issue.