5 Replies Latest reply on Jul 19, 2016 9:39 AM by Devraj Grewal

    NULLify lead score and then adjust it

    Devraj Grewal



      I want to re-calculate some of our lead scores. I first want to nullify the value and then depending on previous activity, award points back to leads (ex. +5, +10). If I were to first nullify the score and then change the value from NULL to 5, will that register as a 5 point increase? Or does the score need to actually have gone from 0 to 5 or 1 to 6, etc. to register as a 5 point increase? I don't want these leads to register as increases and bubble to the top of the Best Bets, I simply want to re-calculate their scoring.