1 Reply Latest reply on Jul 16, 2016 1:59 PM by Jamie Lewis

    Send recurring emails to the same user through the REST api

      I am using the marketo REST api to send an email out to users in real time based on user actions on our site.  The only way that I have found to do so is by following the steps listed here http://developers.marketo.com/blog/sending-transactional-emails-with-the-marketo-rest-api-part-1/  Basically I trigger the campaign to send out the email that has been associated with it in the 'Flow' section of the campaign.  The problem is that this same email will go out to the same user multiple times.  This breaks the analytics by lumping stats for each user-email together and we have no way of gathering accurate open/click through rates for the campaign.  Can anybody suggest an alternative way to approach this problem or collect analytics?

       

      This does seem to be related to the following:

      Email Marketing Stats for an email that is sent every week

       

      Thanks in advance.