4 Replies Latest reply on Jul 14, 2016 11:50 AM by Sanford Whiteman

    Munchkin Tracking Code Issue affecting clickstream

      So, I'm curious if anyone else has encountered a similar issue with their clickstream and had to trouble shoot it. I wanted to see if this was perhaps being caused by an improper munchkin tracking cookie setup. I'm getting incomplete domains from our site in our clickstreams and it's raised a red-flag for me in this instance regarding whether or not the set-up has been done correctly in the past. I'm new to this instance and curious if anyone else has seen something like this and can share any insights into what might be a root cause to investigate other than improper cookie set-up. I'm curious if this is also why our web activity in web activity reports also seems to be lower than what I would expect based off Google Analytics session data. I'd appreciate any insights or tips that you can share especially if you've addressed this issue in the past.