6 Replies Latest reply on Jul 12, 2016 6:01 AM by Dory Viscogliosi

    Engagement programs - remember content?

      I am in a process to split a single nurture program that serviced three regions into three seperate regional nurture programs. The content will initially be the same for the new programs as in the old program. Optimization will come later. Of note, we send all nurture emails from seperate content programs.We never store the emails within the engagement program itself, but call on seperate send campaigns within the content programs. (each piece of content gets its own program)

       

      So, the question I have is this...

       

      There are several thousand people in various stages of the existing nurture program with each having been sent a varying number of emails within the stream. If I migrate these people to their new engagement program (with the same content), will Marketo "remember" the emails each lead was previously sent  and not attempt to send again?

       

      Thanks,

      -Michael.