2 Replies Latest reply on Jul 11, 2016 5:24 AM by Julia Campbell

    Programs not showing up in RCE (Revenue Cycle Explorer) reporting?

    Julia Campbell

      Hi there,

       

      We're having an issue with various programs not being pulled into our RCE reporting. The programs have been tagged with their start year and month, but some of them won't even show in a report of all programs with no filters. For example, none of our quizzes are showing on reporting.

       

      Is this an issue anyone else has had, and if so, how did you work around it? We're totally stumped as to what's happening, since it mostly doesn't seem to be restricted to program channel or similar.

       

      Thank you!

       

      Cheers,

      Julia