0 Replies Latest reply on Jul 7, 2016 6:02 AM by cd1ce64872dd344c8eb4b901811f45b77222e0f2

    Importing Users and referencing them in an email


      Please excuse if my questions are obvious, or easily to find on any help pages, i am a complete newbie.


      1. Importing users:

      I am trying to import users from our platform to an already existing account with already many leads and admins. I am working in a testing environment.

      So at first i went to the lead database and created a new lead group in the group lists. it worked, but many fields were still missing, so i deleted all the leads and prepared a new list for import.

      but now none of the users is imported and i get this error message in each line when downloading the error csv:

      "Lead exists in another lead partition in your Marketo account"

      But i cannot find any other lead partition.

      furthermore, even if the users existe somewhere else, i want to have them in my list.

      how can i do this?


      2. sending email with lead reference

      my second question is about sending out emails with links to a landing page.

      can i have personalized links in the email, so when the email receiver clicks a link to a landing page, then he is automatically registered on the landing page without having to fill out any kind of form?

      the reason why i ask is, that the users already registered on our platform, and i do not want to have them register again for tracking them in marketo.


      Thank you very much for you help,