20 Replies Latest reply on Jul 11, 2016 10:34 AM by Sanford Whiteman

    Anonymous Activites not reporting when lead is known?

    Jean-Pascal Mercier

      Hi guys,

       

      We've taken a hard look at our recent leads and discovered that, almost everytime, there was no history prior to the lead being known, except for visits on the same day.

       

      It's highly suspicious that someone would get to know us & give us his contact information on Day 1, every single time. It doesn't match a B2B shopper behavior, where he would gather information and then comeback and ask to be contacted / give his info by downloading a piece of content.

       

      Could it be that anoynmous data are not being reported at all since the end of the "Anonymous" filters?

       

      Thanks

       

      JP