1 Reply Latest reply on Jun 30, 2016 11:36 AM by Grégoire Michel

    Samples Sent to Email Inbox are Different

      Background:

      I am currently building an email in sandbox that utilizes tokens for dynamic content within a pre-built snippet. This token content is in another language.

       

      Issue:

      When in preview mode, I see the token visible within the snippet and everything looks good. When I send a sample email through the edit mode, the content that should be pulled from the token is incorrect and shows "Contact Sales" in English. However, when I do a send sample in the email preview mode, the correct content is brought into the token using the correct language.

       

      Question:

      Is this normal behavior for the program to show two separate things in edit mode send sample vs. preview mode send sample? Why is it doing this and should it be of concern when developing my email programs?