1 Reply Latest reply on Jun 22, 2016 2:25 PM by Tyson Jurgens

    Acquisition Program Token not working

      Hi everyone,

       

      In SFDC, we created a new custom field called First Touch Program and mapped it to Marketo. We want to populate the First Touch Program field with the Acquisition Program Name, but the field isn't populating.

       

      Here is a screenshot of our smart campaign:

      Screen Shot 2016-06-22 at 12.55.35 PM.png

      Screen Shot 2016-06-22 at 12.55.03 PM.png

      I ran the smart campaign. There are about 26,000 campaign members and 582 qualify for the smart campaign. When I click on one of the qualified leads and look at the SFDC Custom Fields tab, the First Touch Program field isn't populated.

       

      Screen Shot 2016-06-22 at 1.01.49 PM.png

      Could this be an issue with the {{lead.acquisition program}} token? What could be causing this issue?

       

      Thank you in advance!