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Acquisition Program Token not working

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Anonymous
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Acquisition Program Token not working

Hi everyone,

In SFDC, we created a new custom field called First Touch Program and mapped it to Marketo. We want to populate the First Touch Program field with the Acquisition Program Name, but the field isn't populating.

Here is a screenshot of our smart campaign:

Screen Shot 2016-06-22 at 12.55.35 PM.png

Screen Shot 2016-06-22 at 12.55.03 PM.png

I ran the smart campaign. There are about 26,000 campaign members and 582 qualify for the smart campaign. When I click on one of the qualified leads and look at the SFDC Custom Fields tab, the First Touch Program field isn't populated.

Screen Shot 2016-06-22 at 1.01.49 PM.png

Could this be an issue with the {{lead.acquisition program}} token? What could be causing this issue?

Thank you in advance!

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Tyson_Jurgens
Level 4

Re: Acquisition Program Token not working

You may want to try {{lead.Acquisition Program Name}} and see if that works; the two mirror each other mostly but operate differently particularly in flow step behavior...

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Tyson_Jurgens
Level 4

Re: Acquisition Program Token not working

You may want to try {{lead.Acquisition Program Name}} and see if that works; the two mirror each other mostly but operate differently particularly in flow step behavior...