Has anyone running Dynamics 2011 On-Prem (or any other Dynamics version) run into a situation where certain Marketo leads aren't able to synch over to CRM, with the CRM server returning a 502 error? Thanks in advance for any responses!
Good day Randy Lee,
I haven't seen this particular error - is this a sudden change in that instance? A 502 error normally indicates that the remote server (Dynamics) returned an error, likely a timeout. Can you see in the logs for those records that were there was a sync error to see if they eventually succeeded? What happens if you manually attempt to sync one to DCRM?
Let me know what you find!
This has happened via Manual Sync or through a Campaign. Here's more detail:
The other records in same campaign are created fine and without issue. These are small lists of 20 records or less.
Puzzler Jennifer Grassan!
If you get that same error again can you download the error log in DCRM and attach the error information here? It seems like there is a new permissions issue somehow. Have you recently updated the Marketo connector, or adjusted the security roles?
It's updated. Meeting with MS Support, Marketo Support and Engineers in short meeting today. I'll let you know results.
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