5 Replies Latest reply on Jun 23, 2016 11:15 AM by Sanford Whiteman

    How can a contacts identity transfer?



      Hoping someone can help.  Have two instances where the wrong activity log is populating with someone else's activity.

      In one example I have a colleague on holiday with no online access but their activity log is populating with web views and interesting moments.


      How can this transfer to someone else, essentially tracking the wrong persons activity in the wrong contact record?


      And how would I know how many contacts are recording the wrong information.


      Any ideas.