The link in the logo on my marketo emails times out!

Anonymous
Not applicable

The link in the logo on my marketo emails times out!

Hi, so whenever we send out emails that include our company logo, the link that is supposed to redirect to our home page times out. Im wondering if this has to do with how we have munchkin tracking set up.

Wondering if it matters, but we have the do not track browser request set to ignore. Any help would be greatly appreciated!!

Screen Shot 2016-06-16 at 5.05.26 PM.png

Tags (2)
3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: The link in the logo on my marketo emails times out!

This has nothing to do with your issue.

Can you send us the link or example? Is the URL wrapped by marketo or is it a straight URL? Can you access your home page easily from your browser?

Grégoire_Miche2
Level 10

Re: The link in the logo on my marketo emails times out!

Hi Steve,

First of all, supporting the DNT is mandatory in many western countries (not sure for the US). You should enable it.

What do you mean by timeout ? The link is valid only for a certain duration?

-Greg

Anonymous
Not applicable

Re: The link in the logo on my marketo emails times out!

Sure, can I drop you an email instead?