AnsweredAssumed Answered

Segmentation smart lists for snippet use

Question asked by Ulyana Avetisov on Jun 13, 2016
Latest reply on Jun 13, 2016 by Grégoire Michel

Hi folks,

I'm trying to send a Live Event email with a different CTA for registered leads vs unregistered. I created the default CTA and the snippet for registered leads. That will be sent according to my segmentation.


If I create an Events segmentation that doesn't specify a particular program, but only that they are marked as registered, I assume it will affect any lead registered for any event.


Will the campaign smart list in a LE program layer over the segmentation smart list to filter out leads in other events?

Basically - if I use that generic segmentation in a particular program, with campaigns specifying that the email should be sent to members of this program only, it will not include registered members of other events, even though the original segmentation applies to any registered lead, correct?