4 Replies Latest reply on Jun 14, 2016 6:21 AM by Dan Stevens.

    Flow Step: Sync Lead to Microsoft - Account Ownership questions

    Jeremy Foote

      When we add the flow step of "Sync Lead to Microsoft" in an operational campaign for event attendees, the default choice is Assign to: User list from CRM

      However, since many of our leads have preexisting Account Owners, how do we skip reassigning the Account Owner unless the value is blank.