5 Replies Latest reply on Jun 7, 2016 9:12 AM by Louise Wright

    Subject line personalisation

    Laura Abbott

      I am trying to personalise the subject line. However, I also need the following sentence to be different depending on whether the name field has a value.

       

      I know the basic option is: {{lead.First Name}}, have your say on the new Evaluate website but without a name I end up with ",have your say on our new website."

       

      What I want:

       

       

      Personalised: Steve, have your say on our new website -

      Non personalised: Have your say on our new website.

       

      I'm sure the answer is simple but I can't find it anywhere!