3 Replies Latest reply on Jun 2, 2016 6:19 AM by Pavel Plachky

    Request a quotation form product field - value overwrites

      Hello All,

       

      So here's the situation.  A customer completes our Marketo quote form and along with their contact info populates a field with details of the product that they want a quote for.

       

      This value is stored in a field in the database.

       

      If the same customer requests another quotation for a different product this field is over written.

       

      So at the end of the month my how many quote requests report is short, as the customers requesting quotes for more than one product are deduped and only the last product entered into the field is stored.

       

      Im really unsure how best to store this activity and report on all quote forms (including the multiple requests from the same customer).

       

      All help gratefully accepted.

       

      Thanks in advance

       

      Mark