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Re: Add Soft Bounces(Emails) to Smart List
Mike ReynoldsJun 1, 2016 9:23 AM (in response to Tara Rowe)
Tara Rowe I moved this discussion over to the Products space to get more input, but also, take a look at this doc. It should help you out.
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Re: Add Soft Bounces(Emails) to Smart List
Jenn DiMariaJun 1, 2016 9:33 AM (in response to Tara Rowe)
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Re: Add Soft Bounces(Emails) to Smart List
Tara Rowe Jun 1, 2016 9:48 AM (in response to Jenn DiMaria)I am using all filters.
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Re: Add Soft Bounces(Emails) to Smart List
Jenn DiMariaJun 1, 2016 10:08 AM (in response to Tara Rowe)
Ah, okay. That's what's happening. Because it's all filters, it will take all of your first five filters PLUS only those people whose emails have soft-bounced.
Do you want to include all emails that have soft-bounced, or just those that fit the above criteria?
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Re: Add Soft Bounces(Emails) to Smart List
Tara Rowe Jun 1, 2016 10:22 AM (in response to Jenn DiMaria)I want to include all those contacts within the first five plus any soft bounced emails. If I only choose a few I am not sure I will get the same results. Something I will have to play with to see. With all filters and the soft bounced my numbers are drastically lower. If I remove the filter and do not include it, it is higher which makes me believe it isn't pulling in all filter criteria.
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Re: Add Soft Bounces(Emails) to Smart List
Jenn DiMariaJun 1, 2016 10:33 AM (in response to Tara Rowe)
1 of 1 people found this helpfulSo if I understand correctly, you want to send to anyone who fits ALL of the first 5 criteria OR whose email soft-bounced (off any email) in the past 90 days.
If that's the case, your Advanced Filter should look like:
(1 and 2 and 3 and 4 and 5) OR 6
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Re: Add Soft Bounces(Emails) to Smart List
Tara Rowe Jun 1, 2016 10:37 AM (in response to Jenn DiMaria)Send to anyone who fits ALL of the first 5 criteria and anyone whose email soft-bounced (off any email) in the past 90 days.
Maybe this is not possible?
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Re: Add Soft Bounces(Emails) to Smart List
Dory Viscogliosi Jun 1, 2016 10:51 AM (in response to Tara Rowe)Based on what you described, Tara, you are looking for the Advanced Filters that Jenn outlined above.
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Re: Add Soft Bounces(Emails) to Smart List
Tara Rowe Jun 1, 2016 11:00 AM (in response to Dory Viscogliosi)It worked!!!
Thanks, so much you were correct.
(1 and 2 and 3 and 4 and 5) OR 6
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Re: Add Soft Bounces(Emails) to Smart List
Jenn DiMariaJun 1, 2016 11:25 AM (in response to Tara Rowe)
1 of 1 people found this helpfulGlad I could help
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