2 Replies Latest reply on Aug 7, 2014 9:42 AM by Allison Sparrow

    Campaign to exclude leads from a Program within an Engagment Program

    Allison Sparrow

           Hi all,

           I checked out Unthank's  great presentation on Lead Nurture. Unfortunately, only the slides were captured, not his screensharing.

           When he discusses Adding two Exclusion Campaigns (triggered/batch), what triggers should I look for? Refer to Slide 17.

           I set up a Send Email campaign, that will be used in the Engagement Program.

           To exclude other programs that send this email, do I look for:

           Campaign: Email Delivered
           Member of Engagement Program = false?

           I'm concerned that if the email is delivered, and my Outbound Progression status is also triggered off of "Email Delivered," it won't be a member of the mini program yet..

           I've seen other instances when someone blasts an email, they change all of the program statuses to Exclude, that will use this email. That seems a little precarious to me as well.