AnsweredAssumed Answered

Progressive Profiling - wrong person

Question asked by Erin Cavanaugh on May 23, 2016
Latest reply on May 23, 2016 by Sanford Whiteman



We have the following Marketo landing page that has a form at the bottom of it. It uses progressive profiling.


I'm hearing from quite a few of my fellow employees that when they visit this landing page, the form information is already filled out... but with one of our marketing colleague's information! And they all say they are seeing the same person's info.


I'm not able to duplicate this issue, but I'm thinking it's an internal issue? I have no idea what would cause this.

At least I hope it is. I hope customers aren't seeing some random person's information.


I was hoping the Marketo community could help me on this one and look at the above landing page and tell me if you are seeing a random person's contact information in the fields. Or if everything seems normal to you.