7 Replies Latest reply on Jul 23, 2018 10:58 AM by Tom Keefe

    SFDC Sync: State Picklist Error

      We have some leads with non-standardised state fields that are attempting a sync from Marketo to SFDC using the Sync Lead to SFDC action. When this happens, we get the following error before syncing fails:

      "Failed: FIELD_INTEGRITY_EXCEPTION: There's a problem with this state, even though it may appear correct. Please select a state from the list of valid states.: State/Province"

      I'm thinking for a quick solution we could just disable the State picklists in SFDC, so they are just a string. My worry is that Marketo will still try to sync to a picklist type and therefore fail. Has anybody done this and can advise? Or any suggestions on a better way to tackle the issue?

      Any discussion is welcomed! :)