3 Replies Latest reply on May 12, 2016 1:58 PM by Bryce Roberts

    Leads not appearing in Acquisition Program Report

    Bryce Roberts

      I've setup a standard Leads report (NOT RCE) using Group Leads By: Acquisition Program. Some programs (Program X, for example) aren't appearing as rows even though there are Leads who have that program in the locked Marketo field: Acquisition Program Name. Filters/Period Costs/etc are all setup fine; many Programs (we'll call 1 of them Program A) are reporting Leads just fine, others aren't.

       

      The difference in leads coming through Program X vs Program A, as far as I can tell, lies in 4 stamped fields:

      Original Source Type

      Original Source Info

      Registration Source Type

      Registration Source Info

       

      Program X is bringing in things through an API; Program A imported a list. So my question is, is there something I can do to Program X Leads besides updating Acquisition Program Name / Acquisition Program, or Program Status, that will make sure it's listed in the Leads Report? Is one of those 4 Source fields the culprit?

       

      Thanks,

      Bryce

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